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Privacy Policy

A legal disclaimer

At Brick & Bayou Stories™ ("we," "our," or "us"), we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use it, and your rights regarding your information.

Information We Collect

When you visit our website or make a purchase, we may collect information including:

  • Name

  • Email address

  • Shipping and billing address

  • Phone number (if provided)

  • Payment information (processed securely by third-party payment providers)

  • Order history

  • Device information, browser type, IP address, and website usage data through cookies and analytics tools

How We Use Your Information

We use your information to:

  • Process and fulfill orders

  • Provide customer service

  • Send order confirmations and shipping updates

  • Respond to inquiries

  • Send newsletters, promotional emails, and product announcements (only if you opt in)

  • Improve our website and customer experience

  • Prevent fraud and maintain website security

Email Communications

If you subscribe to our newsletter, you may receive updates about:

  • New product launches

  • Promotions and discounts

  • Company news

  • Exclusive content

You may unsubscribe at any time by clicking the unsubscribe link included in our emails.

Payment Information

We do not store your payment information. All payment transactions are securely processed through trusted third-party payment providers.

Cookies

Our website uses cookies and similar technologies to:

  • Remember your preferences

  • Improve website functionality

  • Analyze website traffic

  • Measure marketing performance

You may disable cookies through your browser settings, although doing so may affect certain website features.

Third-Party Services

We may use trusted third-party providers including, but not limited to:

  • Wix

  • Payment processors

  • Shipping providers

  • Email marketing platforms

  • Analytics services

These providers have their own privacy policies governing how they handle your information.

Children's Privacy

Brick & Bayou Stories™ creates products intended for children; however, our website is intended for use by parents, guardians, educators, and other adults. We do not knowingly collect personal information directly from children under the age of 13.

If we learn that personal information from a child under 13 has been collected without verified parental consent, we will promptly delete that information.

Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information. However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

Your Rights

Depending on your location, you may have the right to:

  • Access your personal information

  • Request correction of inaccurate information

  • Request deletion of your information

  • Withdraw consent for marketing communications

  • Request a copy of the information we maintain about you

To exercise these rights, please contact us using the information below.

Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated Effective Date.

Contact Us

If you have any questions regarding this Privacy Policy or how we handle your personal information, please contact us:

Brick & Bayou Stories™

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